About Basis Parcel

Basic Parcel is the basis of our service - basic, but complete. Basic means you get:

• 24-hour service: we deliver your parcel on the first working day after the day on which you post it.
• Track & Trace: you can track your parcel with our Track & Trace service.
• Saturday delivery: we also deliver on Saturday.
• Delivery to a neighbour: if the addressee is not at home we drop it off with the neighbour and the addressee is given a notice of delivery with the address where the parcel was left. 
• Second delivery attempt: if the addressee is not at home and it is not possible to leave it with the neighbour (or this is not desired – see below) we will make a second delivery attempt later.
• Home address only: if you write “alléén huisadres” (home address only) on the parcel, it will not be left with a neighbour.
• Available for pick-up at the post office: if we are still not able to deliver the parcel, this will be available for pick-up by the addressee at the post office for a period of three weeks.
• Delivery to PO Boxes: we also deliver to PO Boxes, meaning that the addressee can collect their parcel as early as 7.30 am.      

How does it work

Drop off
Simply drop off your parcel at the post office or a TNT Post Service Point and our employees will handle the rest. You can pack your parcel yourself or use our handy ready-to-use parcel packaging available for sale at the post office. If you pack your parcel yourself, make sure that the packaging is sturdy and strong enough to protect the contents.

You can also prepare the parcel for dispatch on your own; you just need sturdy packaging, parcel stamps and the necessary dispatch documents, which you can pick up at the post office or a TNT Post Service Point. If the outlet has a special self-serve mail-intake facility, you can deposit the parcel here and save yourself even more time.

You can post your parcel at a post office or TNT Post Service Point; you’ll always find one nearby. They sell stamps, hand over mail and accept and frank letters and parcels. Simply go to the shop counter for any of these services. You can recognise a TNT Post Service Point by the red “TNT Post Servicepunt” backlit sign mounted outside the shop.

To find the location closest use our Location Wizard.

Rates

Rates
The rate for sending a Basic Parcel from and to an address in the Netherlands depends on the weight and size of the parcel.

Basic Parcel