Choose "National" as Destination and type in the zipcode and the complete barcode.

Choose "International" as the Destination and type in the complete barcode.

If a signature is available, there will be an orange bar in de detailed screen for the shipment displaying the text: "Show signature". If you click on this button, a new window will open and display the recipient's signature. To return to your screen, click on the "Close" button.

Possible phases include: Collection, Sorting, Distribution, Delivery.

The search results screen displays information about the shipment and the phase in which it is at that time (e.g. delivered). If you require further details about the route taken by your shipment, click on the barcode or on the + sign. The exact scan data for your shipment will then be displayed.

The most recent information is shown in orange.

You can print the detailed screen for your shipment. To do this, press the "Print" button at the top right-hand side of the screen. The print is standard in portrait orientation. If you would prefer to print the results in landscape orientation, adjust your printer settings.

You can also make a PDF file of your shipment. To do this use the PDF button at the top right. If you choose to, the PDF file can then be printed.

There is a standard option that allows you to save the shipment data in a PDF file. To do this, use the PDF button at the top right of the detailed screen for your shipment. This generates a PDF file. This file can then be saved, printed or forwarded to a customer or colleague.

To ensure you get the most accurate information Track&Trace data is refreshed several times a day. Our drivers are equipped with PDAs, which are synchronised with our central database. After synchronisation the information shown online is also updated. This means that it may take some time after delivery before the latest status appears online. So, if the latest status of your shipment is not yet available, try again later.

Due to the amount of data our systems contain, searching by postcode alone takes a lot of time. To get a better result and speed up the search we suggest that you refine your search by entering other search criteria in addition to the postcode.

As a TNT Post Parcel Service customer you have a regular pick-up location address. For technical reasons this address, which is the same as usual, is no longer being shown. A message that your shipment is available at the pick-up location is sufficient.

Copying and pasting barcode numbers has been known to cause problems. This may be caused by Windows automatically adding a space to your barcode number and Track&Trace then not recognising the number because of the extra space, in which case you receive an error message.