How important are dispatch costs? How do you process returned parcels? On Wednesday June 9th, we organized an E-commerce customer panel discussion. With this theme, we invited a number of customers to discuss the latest developments in e-commerce and how logistic carriers can provide them with an even better service.

Online growth is all over the media right now. “People are spending 17% more on online shopping,” says Bart Roozen of Blauw Research. So how does this all affect you? How can online players boost their market share? And how can logistics operators capitalize on this? These were the key questions during the customer panel discussion.

Sitting down with real online players produced a variety of different and interesting angles on the matter. Blauw Research presented the results of research into online spending in 2009 and Ineke Zweers from E-mark explained how to achieve success in email marketing.

It was a successful afternoon. Would you like to join us next time? Aks you account manager for more information.